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Emerson upgrades Handheld Communicator with first-of-its-kind Automatic Synchronization Technology



Emerson Industrial Automation (USA) – The AMS Trex™ Device Communicator connects field device data with asset management experts, leveraging Industrial IoT solutions to improve reliability decision making.

Emerson’s AMS Trex Device Communicator adds new enhancements that improve response time to operational changes through best-in-class visibility of field changes. Auto Sync technology makes AMS Trex the first handheld communicator to automatically synchronize field data with a facility’s AMS Device Manager database. By connecting field data with decision makers, maintenance and operations personnel will now have even faster access to field changes and an accurate audit trail for compliance and analysis requirements.

Before the AMS Trex, when changes happened in the field, information about those changes was often incomplete, inaccurate, or delayed. The communicator eliminates this risk of inaccurate data, by logging and timestamping all changes as they occur. With the resulting audit trail, organizations know not only what was changed, but when and by what device, simplifying change-related troubleshooting and providing easily accessible data for compliance audits.

Even if a technician is servicing a stranded device far from the asset database server or in a Wi-Fi dead zone, changes are cached locally on the communicator and uploaded as soon as the handheld automatically connects with the system, either wirelessly, or via USB cable connection.

The AMS Trex communicator, part of Emerson’s Always Mobile portfolio, harnesses the power of the Industrial IoT (IIoT) to deliver the data personnel need to improve maintenance efficiency and plant reliability, from wherever they work. With Auto Sync, shop supervisors don’t have to waste time tracking down individual units to verify device changes have been uploaded to the database. Instead, the communicators can stay with the technicians, improving their efficiency. In addition, new field devices are captured on the device communicator and will automatically populate in the asset database.

“The AMS Trex communicator delivers a solution where AMS Device Manager and handheld communicators work together in harmony to ensure hands-off documentation of all device changes,” said Pat Fitzgerald, vice president for Emerson’s Reliability Solutions business. “Shop supervisors can easily maintain integrity of the asset database, helping management maintain compliance and trust the integrity of their data."

Emerson’s Always Mobile portfolio is a fundamental component of the Plantweb™ digital ecosystem, enabling professionals access to role-based tools, analytics and dashboards anywhere, anytime, extending the reach of IIoT across the plant and beyond.



For more information about the New AMS Trex Device Communicator from Emerson Industrial Automation click here.


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